FAQ + Shipping 🚢
All orders ship from Europe. Orders have a 2 day business processing time. During sales/promotion periods this can increase so we ask for your understanding. Please make sure your order items and address are correct before checking out.
Tracking is standard included.
Estimated delivery
Region | Delivery times | Shipping prices |
|---|---|---|
EU | 3-7 business days | €7 - €10 |
US | 4-9 business days | €11 |
Rest of the world | 7-14 business days | €11 |
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You will automatically receive an email with your invoice after the order with details.
A preorder happens when you want to pay for a product that is coming soon in the webshop. You and others will be the first ones to get it in your hands before the product goes officially live. Preorders will have a reservation on the product and the shipping happens before the product goes officially live on the website.
A placerat ac vestibulum integer vehicula suspendisse nostra aptent fermentum tempor a magna erat ligula parturient curae sem conubia vestibulum ac inceptos sodales condimentum cursus nunc mi consectetur condimentum.
Tristique parturient nulla ullamcorper at ullamcorper non orci iaculis neque augue.
We’ll try to change the shipping address if the product hasn’t been shipped yet.
We do not ship physical products to the following countries: The United Kingdom, Iran, Iraq, Russia,
Payment Information
A placerat ac vestibulum integer vehicula suspendisse nostra aptent fermentum tempor a magna erat ligula parturient curae sem conubia vestibulum ac inceptos sodales condimentum cursus nunc mi consectetur condimentum.
Tristique parturient nulla ullamcorper at ullamcorper non orci iaculis neque augue.
A placerat ac vestibulum integer vehicula suspendisse nostra aptent fermentum tempor a magna erat ligula parturient curae sem conubia vestibulum ac inceptos sodales condimentum cursus nunc mi consectetur condimentum.
Tristique parturient nulla ullamcorper at ullamcorper non orci iaculis neque augue.
A placerat ac vestibulum integer vehicula suspendisse nostra aptent fermentum tempor a magna erat ligula parturient curae sem conubia vestibulum ac inceptos sodales condimentum cursus nunc mi consectetur condimentum.
Tristique parturient nulla ullamcorper at ullamcorper non orci iaculis neque augue.
A placerat ac vestibulum integer vehicula suspendisse nostra aptent fermentum tempor a magna erat ligula parturient curae sem conubia vestibulum ac inceptos sodales condimentum cursus nunc mi consectetur condimentum.
Tristique parturient nulla ullamcorper at ullamcorper non orci iaculis neque augue.
Return/Refund policy
Thank you for your purchase ❤ We hope you are happy with your product(s). However, if you are not completely satisfied w ith your purchase for any reson, you may return it to us for a full refund or a store credit.
Return process 🔃
To return an item, [please email customer service at [Email Address] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item securely in its original packaging and [include your proof of purchase / the return form provided / other], and mail your return to the following address:
[Company Name]
Attn: Returns
[RMA #]
[Street Address]
[City, State ZIP Code]
[Country]
Refunding digital products isn’t possible.
